Legal Info

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Denkov Design Studios Paris SAS offers this website primarily for the private use of its customers and anyone wishing to know the products and services of Rue Monsieur Paris. The products are presented in accordance with the applicable legislation: are mentioned on this site the main features (size, species, materials and finishes in particular). Denkov Design Studios Paris SAS, the host and, more generally, any company contributing to the design, implementation and the launch of this site strive to provide accurate and regular updating of all the information published on this site. Denkov Design Studios Paris SAS and the providers above reserve the right to correct and modify the content of their site at any time without incurring any resulting liability, Denkov Design Studios Paris SAS may at any time to make improvements and / or changes described on this site. Denkov Design Studios Paris SAS and its suppliers shall not be held responsible for factors beyond their control and damage that could possibly be sustained by your technical environment, including computer systems, software, equipment networks (modems, telephone, etc.) and any equipment used to access the site or Denkov Design Studios Paris SAS to use it.

Private and Personal Use

By accessing the website set up by Denkov Design Studios Paris SAS, you agree to conduct only private and personal use. Any commercial use or, or use for commercial purposes (in whole or in part) of this website is prohibited.

Hyperlinks

The hypertext links to other sites are not the responsibility of Denkov Design Studios Paris SAS, particularly in regards to the content of the sites. Denkov Design Studios Paris SAS is not responsible for hypertext links to this site. Any person wishing to establish hypertext links to this site must obtain the written consent of Denkov Design Studios Paris SAS.

Copyright & Intellectual Property Rights

The contents of this site (trademarks, designs, illustrations, text, photographs, etc.) is an original work protected in France by the Intellectual Property Code and abroad by the applicable local laws. Denkov Design Studios Paris SAS is the owner of the copyrights on this site and its content. Consequently, any reproduction, representation, and adaptation (including translation) of the pages of this site and its content is prohibited unless prior written authorization from Denkov Design Studios Paris SAS. The pages of this site may not be copied or downloaded in whole or in part for the sole use of private Internet users viewing this site. Any offense constitutes an infringement exposing the perpetrator to criminal and civil penalties.

Privacy Policy

This privacy policy sets out how Denkov Design Studios SAS uses and protects any information that you give Denkov Design Studios SAS when you use this website. Denkov Design Studios SAS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Denkov Design Studios SAS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at contact@ruemonsieurparis.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). A small fee will be payable. If you would like a copy of the information held on you please write to Denkov Design Studios SAS, 25 quai de Grenelle, 75015 Paris, France.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

The site is published by:

Denkov Design Studios Paris SAS:

25 quai de Grenelle

75015 Paris

Tel.: +33 6 20 10 95 69

E-mail: contact@ruemonsieurparis.com

 

TERMS AND CONDITIONS
Terms and Conditions are subject to change, for the latest version of these Conditions please check our Website www.ruemonsieurparis.com
These Conditions can be saved electronically or printed by all users of our Website. Whilst they remain posted on our Website, these Conditions will apply to all transactions carried out via our Website, e-mail or/and by telephone.

TERMS AND CONDITIONS FOR ORDERS PLACED BY TELEPHONE, E-MAIL OR VIA RUE MONSIEUR PARIS’s WEBSITE

VERSION DATED 22/05/2018

GENERAL CONDITIONS

1. LEGAL RIGHTS
We reserve the right, without prior notice, to discontinue products or change specifications and prices of products.

2. VALUES
The values on our Euro Price List are public and substitute any other price list published or advertised before.

3. PRICING
Prices always refer to a single unit and VAT is not included in the price. All legal taxes and fees must be subsequently added to the price.

All prices are EX WORK: they do not include any transportation cost or fees.

4. SHIPPING COSTS AND CONDITIONS
Shipping costs are available on request, and the delivery time depends on the shipping options you choose (air, land or sea) and on your location. All shipping and logistics companies are requested to provide transport insurance. 
Whenever the client chooses to transport the product(s) by his/her own method or mean, Rue Monsieur Paris will be free of any charges or responsibility for events that might occur during transportation.
If the transportation is requested to be provided by Rue Monsieur Paris, it will be charged apart from the product’s value. Please note all transportation companies require the receiver of the goods to verify their status with the carrier upon delivery. 
The POD (Proof of Delivery) must be signed with reservations subject to verification with/without apparent damage and provided to the shipping company and Rue Monsieur Paris whenever necessary. Failure to do so and to provide written claim for any damage or loss within 7 working days of the delivery will automatically release the shipping company and Rue Monsieur Paris for any liability for damage sustained in transit cargo. 
Rue Monsieur Paris will also not be liable for any damages resulting from handling, loading or unloading by persons acting on behalf of the receiver. Any transportation of the piece from destination to a second location will forfeit any transportation damage claim.
Please contact Rue Monsieur Paris for additional information.
Please see article 12 for CLAIMS.

5. PACKAGING
Standard packaging and crates for international shipping standards are included in the price. Should the client require specific packaging, it will be charged accordingly.

6. PRODUCTION
The production starts, only when we receive the downpayment and not when the contract/ proforma invoice is signed.
The lead time starts the day the order goes into production.

7. STOCK
Every design is made to order. We carry very limited stock. The stock may vary on daily basis and requires a daily update. Please contact us for the ready to ship items.

8. STORAGE FEES
Storage fees may be applied up to of 10% of total invoice price per week if outstanding invoice balance is not paid in full and/or shipping arrangements have not been made within ten (10) business days after being informed that the order is ready. 
The 10% charge will be compounding each week in France.

9. INVOICE SERVICES
Rue Monsieur Paris may provide all of the following services for a special fee. Please contact our staff regarding prices:
Certificate of Origin, Authentication of Invoices, Inspections, Storage and Demurrage, Change of Details on Final Invoice.

10. HAND-CRAFTED ARTISTRY
All Rue Monsieur Paris creations are hand-crafted by the best-trained workshops with their carefully selected artisans which can satisfy the most demanding clients. 
As all our production is handmade, and as many finishes in marble and metal are applied by hand, they may vary in colour, tone and character. We make every effort to match a finish, however, no guarantee can be made of an exact match. 
We provide specifications and manuals for cleaning and maintaining our products.
If not applied, Rue Monsieur Paris does not guarantee finishes against fading and oxidising throughout the years.
Variations in colour and veining are inherent in stone and wood and considered to be part of the natural beauty of the material. 
Images on the catalogue or website may vary from the final product.
We work every day to enhance our product’s quality, aesthetics, usability and reliability.

11. CUSTOM MADE PRODUCTS AND DESIGN FEE
Rue Monsieur Paris has the ability to customise existing products or design new unique, one of a kind products to meet contract specifications. All situations that require custom designs are subject to an upcharge for design fee for more extensive drawings or renders the client may request for customised products.
These fees are non-refundable once paid for and will be deducted from the final cost of the order. The Buyer will be notified of any said fees.

12. CLAIMS
Rue Monsieur Paris has its own quality control and every piece is inspected before packaging and before shipping. 
Rue Monsieur Paris has the responsibility for its merchandise until the moment it leaves our workshop or warehouse. 
The insurance of the shipped goods is optional and is provided by the shipping companies. 
The Client takes the responsibility after receiving the products. 
The POD (Proof of Delivery) must be signed with reservations subject to verification with/without apparent damage and provided to the shipping company and Rue Monsieur Paris whenever necessary. Failure to do so and to provide written claim for any damage or loss within 7 working days of the delivery will automatically release the shipping company for any liability for damage sustained in transit cargo. Please see detailed transport companies shipping conditions insurances.
Should the received article arrive damaged, please provide written claim to Rue Monsieur Paris immediately after reception within 24 h.
Photographic evidence supporting your allegation must be sent by e-mail to contact@ruemonsieurparis.com or the respective sales representative. Upon confirmation of any defect, Rue Monsieur Paris compromises to replace the defective part/piece integrally, within a period agreed with the client. The defective part/piece must be received by Rue Monsieur Paris in its original package before any replacement can be sent – especially in all cases concerning customised products or new products created to meet contract specifications.

13. PAYMENT CONDITIONS

Standard Product: 50% upon the order;
Custom-made Product: 60% upon the order;
Orders go into production only after Rue Monsieur Paris has confirmed that the final invoice is signed/stamped by the client and the adjudication value has been received. The payment must be made by account transfer (in Euros) and the confirmation (receipt) of the transfer must be sent along with the signed/stamped invoice by e-mail to contact@ruemonsieurparis.com.
Payments in advance are non-refundable.
All banking fees and commissions shall be paid by the Client.

14. LEAD TIME
12 weeks + 2 for customised works + shipping
We’ll inform you if we manage to produce before the shipping date. The outstanding balance must be paid until 3 days before the expedition date.
Rue Monsieur Paris reserves the right to postpone the expedition date until full payment is received and confirmed. All products are Rue Monsieur Paris’s property until the payment is fully received and confirmed.

15. CONTRACT
Every downpayment and every placed order requires automatic acknowledgement of our General Terms and Conditions. Any question that may arise from the interpretation, application or obedience to these Terms and Conditions must be viewed and resolved in accordance with the laws of France.

16. PAYMENT DETAILS

Beneficiary: DENKOV DESIGN STUDIOS,25 quai de Grenelle, 75015 PARIS, FRANCE
Company Bank Address: CICParis Saint Augustin, 102 Boulevard Haussmann 75382 Paris Cedex08, FRANCE
Account Number: 30066 / 10637 / 0002026080/ 106
SWIFT code: CMCIFRPP
IBAN:FR 76 3006 6106 3700 0202 6080 106
IBAN: FR7630066106370002030020149

* All banking fees and commissions shall be paid by the Client.